Thank you for purchasing our digital files or products. Please read our refund policy carefully, as it outlines the terms and conditions for all digital products sold on our website.
1. Nature of Digital Products
All products sold on our website are digital files or services. Due to the nature of these products, it is not possible to “return” them once they have been downloaded. Therefore, we generally do not offer refunds.
2. Conditions for Refund
We only provide refunds under one specific condition:
There is a significant discrepancy between the product description on our website and the actual downloaded file. For example, if you purchased an e-book but the downloaded file is a video, you may be eligible for a refund.
3. Refund Application Timeframe
If you believe the product you received does not match its description, you must contact us within 7 days of your purchase. Refund requests submitted after this 7-day period will not be accepted.
4. Refund Application Process
To request a refund, please send the following information to our email or WhatsApp:
Your Order Number.
The name of the product.
A detailed explanation of why you are requesting a refund. Please include screenshots or other relevant proof to support your claim.
Our team will review your request, and if your claim is valid, we will initiate the refund process. Please note that it may take 7-10 business days for the refund to be processed.
5. Contact Information
For any questions or assistance regarding refunds, please contact us at:
Email: info@techdorkari.com
WhatsApp: +8801893862266